Stark Bro's Reviews

Upon retirement last year, I decided to try to start a small dwarf fruit orchard in my back yard, so I drove from St Louis up to Stark's home store. Their selection was very picked over, because I'd missed their spring sale the previous week, but one of their experts helped me select several trees. One of the five (a peach) never leafed out. They said they wouldn't have any dwarf peaches this year (2020) and refunded me the cost plus shipping, even though I'd picked it up personally, sooo..., gas money refunded. This spring the Jonathan apple that I had to buy to pollinate the Honeycrisp apple didn't leaf out, altho it had looked good last year. I called and asked for anything that would pollinate the Honeycrisp and they sent a Gala, which is doing ok so far. (I think it costs more than the Jonathan, but the lady said she'd have to find one that would work, since they'd sold out of some varieties.) They did have some trouble finding the record of my order, initially; but they kept at it and succeeded.
In July, the dwarf cherry looked sick, then died. I emailed to see if they had any idea why that might have happened, and got an offer to replace it next year, so long as I call them in late winter to see what they have growing. I called to verify this, since it had been a few months out of warranty and it looked like a disease had killed the tree, and I was told they'd replace it anyway.
Service merits five stars, but I took one off for the peach that failed to grow while all the others did. Maybe I've just been lucky with their service, but it certainly seems better than some have experienced.

I’m very sad to write a poor review considering I found them amazing up until last year when I received dead trees after dead trees and have still been refused a refund. Up until last year, they were absolutely the best. I have no idea what happened but I have spoken to half a dozen people, half a dozen calls, absolutely assured they’d honor their refund policy, but no refund. I can say they used to be one of the finest nurseries I have ever dealt with. I hope they pull it together, but for now, I can’t recommend them.

Purchased tree from StarkBro several times, they mostly sell bare roots.. but they are extra big and once the tree leaf out it will grow really quick, usually the following spring after it been put down on the ground. A few trees did not make it but they send replacement at the next spring for planting season.
I’m addicted with StarkBro as their products is affordable and also free shipping if you buy more then 125 dollars.